Introduction

This is the major project for my Service Design studies supports graduates' mental well-being during job hunting. It explores their challenges and designs solutions that offer guidance, encouragement, and a sense of community, helping them navigate their career journey with confidence.

Scope of work

User research, Ideation, Prototyping, UI design

Time Span

03.2022 - 08.2022

Design Challenge

Stress related to job hunting for new graduates

Job hunting for new graduates is complex and time-consuming, involving multiple selection processes like aptitude tests and group interviews. This can impact their confidence and mental well-being, yet existing support systems lack sufficient psychological support.

Insights

Painpoints

Aimless

According to user interviews, many students are unsure about what they want to do.

Unstable emotion

The new graduate job process is longer than mid-career hiring, causing continuous anxiety and impatience.

Loneliness

According to user interviews, many students are unsure about what they want to do.

Research process

Expert interview

Workshop

Concept

Be the hero of your own job search.

Goal setting

Get to understand yourself and be clear what to do

Self-empowerment

Gain energy from daily emotion track and peer support

Mentorship

Receive advice from professionals and volunteers within the community

Ideation & Testing

Defining the Scope of the Service

Brain storming & codesign workshop

Testing with storyboards

Brain storming & codesign workshop

Key feature 01

Discover your career fit

I designed this flow to help users uncover their ideal career role through a guided quiz. Here’s how it works:

Questions: Users answer prompts about career preferences.

Role Reveal: The app analyzes responses and present their career traits visually.

Job Matches: Personalized job suggestions are delivered based on their results.

Key feature 02

Daily mood and action matters

This workflow helps users check in with their emotions and feelings through a simple, intuitive process. After logging their mood, they receive visualized insights and AI-generated suggestions tailored to their emotional state. To support their mental wellbeing, users can then choose from a list of recommended activities designed to help them feel balanced and in control.

Key feature 03

Stay Open, Stay Informed

Users can seek job search advice from experienced volunteers and connect with peers to share experiences and ease anxiety. This supportive community helps users navigate their job search with confidence and encouragement.